Know the Facts:
90% of people who have died by suicide had an underlying mental illness.
Help is here.
If you or someone you know is affected by mental illness, there are many supports, services, and treatment options that are available. Below is a list of behavioral health resources by county, and additional online resources. Contact the individual groups for more information.
Allegheny County Department of Human Services, Mental Health Services and Support
(412) 350-4457
The Office of Behavioral Health is responsible for providing Allegheny County residents with a coordinated, community-focused system of high quality and cost-effective mental health and substance abuse services, including prevention, crisis intervention, treatment, and community support services. The Office is comprised of three Bureaus: The Bureau of Drug and Alcohol Services, The Bureau of Mental Health Services, and The Bureau of Children and Adolescent Services.
1 (888) 796-8226, 24/7
Allegheny County has established a comprehensive telephone crisis intervention service for individuals in crisis situations. The hotline provides round-the-clock counseling, emergency care, and referrals by professional mental health and addiction counselors. Callers can receive immediate crisis counseling and/or be referred to a behavioral health provider. A mobile crisis team can be dispatched when appropriate.
Ombudsman Service
Allegheny County HealthChoices, Inc. (AHCI)
444 Liberty Avenue, Suite 240, Pittsburgh, PA 15222
1 (877) 787-2424
ombudsman@ahci.org
What does the AHCI Ombudsman do? The AHCI Ombudsman works with people who use the HealthChoices’ mental health and/or drug and alcohol services to:
- Assist with problem-solving;
- Help people use the HealthChoices’ complaint and grievance system;
- Educate people about their rights and responsibilities
Service Coordination Units
A Mental Health Service Coordination Unit is an agency that coordinates and provides mental health services. Their responsibilities include activities such as assessment, service planning, linkage, monitoring, advocacy, coordination, and service authorization. Allegheny County units include:
Milestone Centers, Inc.(formerly Allegheny East)
600 Ross Avenue, Pittsburgh, PA 15221
(412) 243-3400
437 Railroad Street, Bridgeville, PA 15017
(412) 221-3302
Mercy Behavioral Health Services
1 (877) 637-2924
3230 William Pitt Way, Pittsburgh, PA 15238
1 (888) 222-4200 or 412-820-2050
(MYCS) Mon-Yough Community Services, Inc.
500 Walnut Street, McKeesport, PA 15132
(412) 675-6927
Turtle Creek Valley MH/MR, Inc.
723 Braddock Avenue, Braddock, PA 15104
(412) 351-0222, 8:30 a.m. to 5:00 p.m.
Emergency services available 24 hours/day. Crisis support services are also available by telephone after hours, on weekends, and on holidays by calling the emergency number at 412-351-0222.
Staunton Clinic, Heritage Valley Health System
111 Hazel Lane, Suite 300, Sewickley, PA 15143
(412) 749-7330
Western Psychiatric Institute and Clinic of UPMC
3811 O’Hara Street, Pittsburgh, PA 15213
(412) 624-1000 or 1 (888) 624-4100
CART (Consumer Action Response Team of Allegheny County)
105 Braunlich Drive, Suite 420, Pittsburgh, PA 15237
(412) 348-0126 or 1 (800) 300-6026
info@cartallegheny.org
CART’s mission is to facilitate improvement in the quality of life of persons who use behavioral health services by listening, recording, and collaborating with all stakeholders in the behavioral healthcare system.
CART’s guiding principle is that by listening, recording, and responding to consumer and family satisfactions and dissatisfactions with services, they can improve the quality of those services.
To participate in this anonymous family-member satisfaction interview, please contact the CART office.
Medical Assistance Transportation Program (MATP)
For information and to register: 1-888-547-6287 or 412-350-4484
8:00 AM – 4:30 PM, Monday through Friday
If you or anyone in your family is a Medical Assistance recipient you can get help with transportation you need to get to and from medical providers. The MATP provides rides to medical care at no cost. You can also get mileage reimbursement if you use your own car or find someone willing to give you a ride. You must register first before you can use MATP services.
Community Care Behavioral Health Organization
339 Sixth Avenue, Pittsburgh PA 15222
1 (800) 553-7499
TDD/TTY – 1 (877) 877-3580
Community Care is a managed care organization that provides behavioral health services for those individuals receiving medical assistance in Allegheny County. Visit their website for information on how to use your HealthChoices benefits.
The Allegheny County Coalition for Recovery is dedicated to increasing awareness that people can and do recover from serious mental illnesses and substance use disorders. This website is an important tool in supporting recovery.
Allegheny County Peer Support Warmline Service
1 (866) 661-WARM(9276), 10:00am – Midnight
The Allegheny County Peer Support Warmline Service in provided by Peer Support and Advocacy Network (PSAN) in partnership with Allegheny County Department of Human Services Office of Behavioral Health and Community Care Behavioral Health.
Armstrong/Indiana Behavioral and Developmental Health Program
Armsdale Administration Building, Suite 105, 124 Armsdale Road, Kittanning, PA 16201
(724) 548-3451
24 Hour Crisis Intervention Services: 1 (877) 333-2470
Ombudsman
1 (888) 329-0468
What does the Ombudsman do? The Ombudsman works with people who use the HealthChoices’ mental health and/or drug and alcohol services to:
- Assist with problem-solving;
- Help people use the HealthChoices’ complaint and grievance system;
- Educate people about their rights and responsibilities.
Service Coordination Units
Family Counseling Center of Armstrong County
300 South Jefferson Street, Kittanning, PA 16201
(724) 543-2941
Consumer/Family Satisfaction Teams (C/FST)
A Consumer Satisfaction Team is made up of consumers, parents, family members, and persons in recovery who are responsible for reporting satisfaction with services that have been received. As a HealthChoices member, a person has the right to speak to a representative of the team and discuss feelings about the mental health or drug and alcohol services received from a provider.
C/FST of Armstrong County
139 South Jefferson Street, Kittanning, PA 16201
(724) 548-1151
armstrongcfst@windstream.net
Medical Assistance Transportation Program (MATP)
To Register: 1 (800) 468-7771
Information: (724) 548-0274
If you or anyone in your family is a Medical Assistance recipient you can get help with transportation you need to get to and from medical providers. The MATP provides rides to medical care at no cost. You can also get mileage reimbursement if you use your own car or find someone willing to give you a ride. You must register first before you can use MATP services.
Value Behavioral Health is a managed care organization that provides behavioral health services for those individuals receiving medical assistance in Armstrong County. For more information, call 1 (877) 688-5969.
Beaver County Behavioral Health and Developmental Services
1040 Eighth Avenue, Beaver Falls, PA 15010
(724) 847-6225 or (724) 847-6229
Ombudsman Service
1 (800) 496-4388
What does the Ombudsman do? The Ombudsman works with people who use the HealthChoices’ mental health and/or drug and alcohol services to:
- Assist with problem-solving;
- Help people use the HealthChoices’ complaint and grievance system;
- Educate people about their rights and responsibilities.
EMERGENCY/CRISIS INTERVENTION SERVICES
176 Virginia Avenue, Rochester, PA 15074
(724) 775-5208 or 1 (800) 400-6180
This service is available 24 hours a day, 7 days a week. 24 hour telephone hotline and walk-in crisis services are provided for individuals in crisis. Services include screening calls, counseling, consultation, referral, and face-to-face assessment and crisis resolution.
Consumer/Family Satisfaction Team (C/FST)
(724) 775-7650
A Consumer Satisfaction Team is made up of consumers, parents, family members, and persons in recovery who are responsible for reporting satisfaction with services that have been received. As a HealthChoices member, a person has the right to speak to a representative of the team and discuss feelings about the mental health or drug and alcohol services received from a provider.
Service Coordination Unit
A Mental Health Service Coordination Unit/Base Service Unit is an agency that coordinates and provides mental health services. Their responsibilities include activities such as assessment; service planning; linkage; monitoring; advocacy; coordination; and service authorization.
Beaver County Direct Service Unit
1070 Eighth Avenue, Beaver Falls, PA 15010
(724) 891-2827
Medical Assistance Transportation Program (MATP)
To Register: 1 (800) 262-0343
Information: (724) 773-7859
If you or anyone in your family is a Medical Assistance recipient you can get help with transportation you need to get to and from medical providers. The MATP provides rides to medical care at no cost. You can also get mileage reimbursement if you use your own car or find someone willing to give you a ride. You must register first before you can use MATP services.
Value Behavioral Health is a managed care organization that provides behavioral health services for those individuals receiving medical assistance in Beaver County. For more information call 1 (877) 688-5970
Butler County MH/EI/ID Program
2nd Floor, County Government Center
124 West Diamond Street, P.O. Box 1208
Butler, PA 16003-1208
(724) 284-5114
Crisis Intervention
(724) 287-0440 or (800) 292-3866
Butler County Network of Behavioral Health Care
Provides information about behavioral health services, laws, and related news, as well as communication tools and other features.
Value Behavioral Health is a managed care organization that provides behavioral health services for those individuals receiving medical assistance in Butler County. For more information call 1 (877) 688-5971
Ombudsman Service
1 (800) 329-0468
What does the Ombudsman do? The Ombudsman works with people who use the HealthChoices’ mental health and/or drug and alcohol services to:
- Assist with problem-solving;
- Help people use the HealthChoices’ complaint and grievance system;
- Educate people about their rights and responsibilities
Consumer Satisfaction Team (C/FST)
1 (888) 223-7620
A Consumer Satisfaction Team is made up of consumers, parents, family members, and persons in recovery who are responsible for reporting satisfaction with services that have been received. As a HealthChoices member, you have the right to speak to a representative of the team and discuss feelings about the mental health or drug and alcohol services received from a provider.
Medical Assistance Transportation Program (MATP)
To Register: 1 (866) 638-0598
Information: (724) 284-8833
If you or anyone in your family is a Medical Assistance recipient you can get help with transportation you need to get to and from medical providers. The MATP provides rides to medical care at no cost. You can also get mileage reimbursement if you use your own car or find someone willing to give you a ride. You must register first before you can use MATP services.
Service Coordination Units
Center for Community Resources, Inc.
(724) 431-3748
The Center for Community Resources provides assessment, referral and service coordination for individuals both children/adolescents and adults with MH/MR and D&A issues.
Mental Health Association in Butler County
140 N. Elm, Butler, PA 16001
(724) 287-1965 or 1 (888) 329-0468
Fayette County Behavioral Health Administration
215 Jacob Murphy Lane
Uniontown, PA 15401
(724) 430-1370
info@fcbha.org
24-Hour Crisis Intervention
(724) 437-1003
Ombudsman Service
1 (877) 213-3031
What does the Ombudsman do? The Ombudsman works with people who use the HealthChoices’ mental health and/or drug and alcohol services to:
- Assist with problem-solving;
- Help people use the HealthChoices’ complaint and grievance system;
- Educate people about their rights and responsibilities
Medical Assistance Transportation Program (MATP)
To Register: 1 (800) 321-7433
Information: (724) 439-7002
If you or anyone in your family is a Medical Assistance recipient you can get help with transportation you need to get to and from medical providers. The MATP provides rides to medical care at no cost. You can also get mileage reimbursement if you use your own car or find someone willing to give you a ride. You must register first before you can use MATP services.
Service Coordination Units
A Mental Health Service Coordination Unit/Base Service Unit is an agency that coordinates and provides mental health services. Their responsibilities include activities such as assessment, service planning, linkage, monitoring, advocacy, coordinating, and service authorization.
Chestnut Ridge Counseling Services
(724) 437-0729
24 Hour Crisis Intervention: (724) 437-1003
Crosskeys Human Services, Inc.
(724) 785-6180
SPHS Southwestern Pennsylvania Human Services, Inc
(724) 489-9100
Greene County Department of Human Services
19 S. Washington Street
Ft. Jackson Building, Third Floor
Waynesburg, PA 15370
(724) 852-5276 or (888) 317-7106
24 Hour Crisis Intervention
1 (800) 417-9460
Ombudsman Service
1 (888) 642-6767
What does the Ombudsman do? The Ombudsman works with people who use the HealthChoices’ mental health and/or drug and alcohol services to:
- Assist with problem-solving;
- Help people use the HealthChoices’ complaint and grievance system;
- Educate people about their rights and responsibilities
Consumer Satisfaction Team (CST)
(724) 852-8230 ext. 513
A Consumer Satisfaction Team is made up of consumers, parents, family members, and persons in recovery who are responsible for reporting satisfaction with services that have been received. As a HealthChoices member, you have the right to speak to a representative of the team and discuss feelings about the mental health or drug and alcohol services received from a provider.
Medical Assistance Transportation Program (MATP)
Greene County Transportation Office at (724) 627-6778
1 (877) 360-7433, 8 a.m. to 4:30 p.m. (Monday to Friday)
If you or anyone in your family is a Medical Assistance recipient you can get help with transportation you need to get to and from medical providers. The MATP provides rides to medical care at no cost to you. You can also get mileage reimbursement if you use your own car or find someone willing to give you a ride. You must register first before you can use MATP services.
Value Behaviorial Health of PA
Value Behavioral Health is a managed care organization that provides behavioral health services for those individuals receiving medical assistance in Greene County. For more information call 1 (877) 699-5973.
Armstrong/Indiana Behavioral and Developmental Health Program
Armsdale Administration Building, Suite 105, 124 Armsdale Road, Kittanning, PA 16201
(724) 548-3451
24 Hour Crisis Intervention Services: 1-877-333-2470
Ombudsman Service
1 (800) 871-4445
What does the Ombudsman do? The Ombudsman works with people who use the HealthChoices’ mental health and/or drug and alcohol services to:
- Assist with problem-solving;
- Help people use the HealthChoices’ complaint and grievance system;
- Educate people about their rights and responsibilities
Consumer/Family Satisfaction Team (C/FST)
155 North 10th Street, Indiana, PA 15701
(724) 471-7108
A Consumer Satisfaction Team is made up of consumers, parents, family members, and persons in recovery who are responsible for reporting satisfaction with services that have been received. As a HealthChoices member, you have the right to speak to a representative of the team and discuss feelings about the mental health or drug and alcohol services received from a provider.
Medical Assistance Transportation Program (MATP)
To Register: 1 (888) 526-6060
Information: (724) 463-3235
If you or anyone in your family is a Medical Assistance recipient you can get help with transportation you need to get to and from medical providers. The MATP provides rides to medical care at no cost. You can also get mileage reimbursement if you use your own car or find someone willing to give you a ride. You must register first before you can use MATP services.
Service Coordination Units
A Mental Health Service Coordination Unit/Base Service Unit is an agency that coordinates and provides mental health services. Their responsibilities include activities such as assessment, service planning, linkage, monitoring, advocacy, coordinating, and service authorization.
1 (888) 686-1991
9357 Route 422 Hwy W
Shelocta, PA 15774
(724) 354-3223
Family Counseling Center of Armstrong County
300 South Jefferson Street, Kittanning, PA 16201
(724) 543-2941
Value Behavioral Health is a managed care organization that provides behavioral health services for those individuals receiving medical assistance in Indiana County. For more information, call 1 (877) 688-5974.
Lawrence County Behavioral Health
15 West Grant Street
New Castle, PA 16101
(724) 658-2538
2450 New Butler Road
New Castle, PA 16101
(724) 652-2211
130 W. North Street
New Castle, PA 16101
(724) 658-3578
Crisis Intervention: (724) 652-9000
Washington County Behavioral Health and Developmental Services
302 Courthouse Square
100 West Beau Street
Washington, PA 15301
(724) 228-6832
Washington County Crisis Line – 1 (877) 225-3567
Ombudsman Service
(724) 225-2061 or 1 (888) 642-6767
What does the Ombudsman do? The Ombudsman works with people who use the HealthChoices’ mental health and/or drug and alcohol services to:
- Assist with problem-solving;
- Help people use the HealthChoices’ complaint and grievance system;
- Educate people about their rights and responsibilities
Service Coordination Unit
A Mental Health Service Coordination Unit/Base Service Unit is an agency that coordinates and provides mental health services. Their responsibilities include activities such as assessment, service planning, linkage, monitoring, advocacy, coordinating, and service authorization.
(724) 632-6801
Washington Communities
378 West Chestnut Street, Suite 205
Washington, PA 15301
(724) 225-6940
Mental Health Association of Washington County
557 North Main Street
Washington, PA 15301
(724) 225-2061
Consumer Satisfaction Team (CST): (724) 225-9550
A Consumer Satisfaction Team is made up of consumers, parents, family members, and persons in recovery who are responsible for reporting satisfaction with services that have been received. As a HealthChoices member, you have the right to speak to a representative of the team and discuss feelings about the mental health or drug and alcohol services received from a provider.
Medical Assistance Transportation Program (MATP)
Information and Registration: (724) 223-4675 or 1 (800) 331-5058
If you or anyone in your family is a Medical Assistance recipient you can get help with transportation you need to get to and from medical providers. The MATP provides rides to medical care at no cost. You can also get mileage reimbursement if you use your own car or find someone willing to give you a ride. You must register first before you can use MATP services.
1 (877) 688-5976
Value Behavioral Health is a managed care organization that provides behavioral health services for those individuals receiving medical assistance in Washington County. For more information, call 1 (877) 688-5976
WARMLINE
Local number – (724) 223-1026
Toll Free – 1-800-MHA-2466
The Warmline is a telephone line for mental health consumers and family members of Washington and Fayette Counties to call and receive non-emergency peer support and/or community resource information. This phone line is unique as it is not a crisis line.
The hours of operation for the Warmline are 6pm-9pm, 7 days a week, except major holidays.
Westmoreland County Behavioral Health and Developmental Services
40 North Pennsylvania Avenue
Greensburg, PA 15601
(724) 830-3617
Ombudsman Service
1 (800) 871-4445
What does the Ombudsman do? The Ombudsman works with people who use the HealthChoices’ mental health and/or drug and alcohol services to:
- Assist with problem-solving;
- Help people use the HealthChoices’ complaint and grievance system;
- Educate people about their rights and responsibilities
24-Hour Crisis Line
1 (800) 836-6010
Consumer Satisfaction Team (CST)
1 (800) 871-4445
A Consumer Satisfaction Team is made up of consumers, parents, family members, and persons in recovery who are responsible for reporting satisfaction with services that have been received. As a HealthChoices member, you have the right to speak to a representative of the team and discuss feelings about the mental health or drug and alcohol services received from a provider.
Medical Assistance Transportation Program (MATP)
To Register: 1 (800) 242-2706
Information: (724) 832-5202
If you or anyone in your family is a Medical Assistance recipient you can get help with transportation you need to get to and from medical providers. The MATP provides rides to medical care at no cost to you. You can also get mileage reimbursement if you use your own car or find someone willing to give you a ride. You must register first before you can use MATP services.
Service Coordination Unit
A Mental Health Service Coordination Unit/Base Service Unit is an agency that coordinates and provides mental health services. Their responsibilities include activities such as assessment; service planning; linkage; monitoring; advocacy; coordinating; and service authorization.
Westmoreland Casemanagement & Supports, Inc.
Toll Free: 1 (800) 353-6467
Southwestern Pennsylvania Human Services, Inc.
300 Chamber Plaza, Charleroi, PA
(724) 489-9100
Mental Health America of Westmoreland County
409 Coulter Avenue, Suite 4, Greensburg, Pennsylvania 15601
Phone: (724) 834-6351
Value Behavioral Health is a managed care organization that provides behavioral health services for those individuals receiving medical assistance in Westmoreland County. For more information, call 1 (877) 688-5977.
ADDITIONAL ONLINE AND LOCAL RESOURCES
Below are additional resources and information to assist individuals and families affected by mental illness.
Allegheny County African American Mental Health Resource Guide
A handy mental health resource guide tailored specifically for the African American community in Allegheny County.
The Allegheny Link provides a wide array of services to Allegheny County residents with a disability, over the age of 60 with or without a disability, who are experiencing or at risk of homelessness, and professionals in the human services systems.
Listen, Lucy is an online outlet where people can express themselves freely and creatively.
Mindshare is a centralized repository of all things pertaining to mental health and addiction in Southwestern Pennsylvania.
Stand Together is an initiative that inspires and equips youth to take action against stigma associated with mental illness and substance use disorders.
Steel Smiling bridges the gap between community members and mental healthcare providers. They visit underserved neighborhoods, engage adults who lack adequate mental health treatment, and connect them with ongoing support services.
Supporting Our Valued Adolescents (SOVA)
SOVA is a research project that aims to study how to help young people with depression and anxiety. It includes two websites: SOVA for young people and wiseSOVA for parents.
Depression and Bipolar Support Alliance
Depression and Bipolar Support Alliance (DBSA) Pittsburgh Support Group:
Meet every Thursday, 6 – 7:45 pm, CC Mellor Library Edgewood
Contact: Billie Halliday, dimmore829@yahoo.com or 412-708-9423
(24/7) 1-800-273-8255 and press 1 / Text 838255
The goal of OK2TALK is to create a community for teens and young adults struggling with mental health problems and encourage them to talk about what they’re experiencing by sharing their personal stories of recovery, tragedy, struggle or hope. Anyone can add their voice by sharing creative content such as poetry, inspirational quotes, photos, videos, song lyrics and messages of support in a safe, moderated space. We hope this is the first step towards getting help and feeling better.
Teen Mental Health creates and delivers internationally recognized research and clinical programs on adolescent mental health through collaboration with a variety of stakeholders.
Walk in Our Shoes is an educational website on mental illness with personal stories from children and teens.
Crisis Hotline 866-488-7386 (24/7)
Text “Trevor” to 1-202-304-1200 (Tues-Fri 3-9pm)
Crisis Chat Room (3-9pm, 7 Days a Week)