About Us

Located in Pittsburgh, NAMI Keystone Pennsylvania is a 501(c)(3) grassroots, nonprofit organization dedicated to improving the lives of children, adolescents, adults, and families affected by mental illness through recovery-focused support, education, and advocacy.


In July 2016, the National Alliance on Mental Illness selected NAMI Southwestern PA to become the official state NAMI organization. NAMI Keystone Pennsylvania was chosen as the name for the new state organization. The designation gave Pennsylvania a unified voice in advancing NAMI’s goal of building better lives for the millions of Americans affected by mental illness.

PANO Certification

In January 2014, NAMI Keystone Pennsylvania (then NAMI Southwestern Pennsylvania) was awarded the Seal of Excellence by the Pennsylvania Association for Nonprofit Organizations (PANO) for successfully completing the Standards for Excellence accreditation program. Out of 1.5 million nonprofits registered in the United States, approximately 200 have earned the Seal of Excellence. NAMI Keystone Pennsylvania is one of 45 accredited nonprofits in Pennsylvania. Read more.

Diversity, Equity, and Inclusion

On June 26, 2020, NAMI Keystone Pennsylvania’s Board of Directors approved a resolution condemning racism and pledging our support for public policy that eliminates the mental health disparities perpetuated by racism and racial discrimination. As a state organization and as a staff, we are committed to raising awareness about the impact racism has on mental health in our communities and we are striving to give help and hope to all who need it.

NAMI Keystone PA’s Resolution Condemning Racism

NAMI’s Resolution Condemning Racism

Contracted Services

NAMI Keystone Pennsylvania runs or coordinates several programs in Allegheny County, southwestern Pennsylvania, and statewide. Programs address the mental health system and services, suicide prevention and awareness, and workplace mental health.

NAMI Keystone Pennsylvania’s Adult Advocacy Program in Allegheny County helps individuals and families navigate the mental health system, better understand their rights, and address concerns they have with their care.
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The mission of the SAFE (Suicide Awareness for Everyone) Task Force of Allegheny County is to prevent suicide by raising awareness, breaking the stigma, and providing culturally-sensitive support, education, and resources to the community. SAFE is a coalition of organizations including community providers, government agencies, and advocacy nonprofits. SAFE is supported by the Allegheny County Department of Human Services and coordinated by NAMI Keystone Pennsylvania.
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Consumer and Family Satisfaction Teams meet with individuals and their families to determine whether the services they are receiving are meeting their needs. The state-required process gives consumers, families, providers, counties, and Medicaid managed-care organizations the opportunity to evaluate the quality of the behavioral health services and to discuss opportunities for improvement.

Advantages of Consumer and Family Satisfaction Teams:

  • Independence from provider organizations
  • Interviewers conduct face-to-face and phone interviews
  • Consumers provide detailed responses because of the interview format
  • Provider organizations can demonstrate their commitment to quality improvement by using the reports

Members of the Consumer and Family Satisfaction Teams are either family members or present or former recipients of behavioral health services and/or drug and alcohol services. The following consumer satisfaction teams are programs of NAMI Keystone Pennsylvania:

Consumer Action Response Team (CART) of Allegheny County
105 Braunlich Drive
McKnight Plaza, Suite 420
Pittsburgh, PA 15237
Phone: 412-348-0126
Toll-free: 800-300-6026
Fax: 412-348-0133

Consumer and Family Satisfaction Team of Armstrong & Indiana Counties
9361 Route 422 West
Shelocta, PA 15774
Phone: 724-548-1151
Fax: 724-548-1180

NAMI Keystone Pennsylvania’s CEOs Against Stigma initiative is a workplace mental health program that educates leaders on the impact mental illness is having on the workplace and assists them in developing policies and practices that prioritize mental health, reduce stigma, and promote employee well-being.
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